Outsource BPO Services to India
Our BPO Outsourcing Services in India is one of the popular business practices in today's competitive environment of customer support. The Indian BPO industry is constantly growing.
Outsourcing BPO - The Benefits
The British Trade and Industry Secretary, Patricia Hewitt, in a national conference of the Confederation of British Industry (CBI) said, "It is much easier to see the short term benefits of protectionism than to see the long term support costs to consumers and business competitiveness."
Our Outsourcing BPO Services in India offers benefits not only in terms of cost reduction, but also in terms of increased productivity and quality services called business process outsourcing. Companies along with their customers benefit since they can access some of the best talent and expertise in the industry at lower rates for technical support services, IT helpdesk services etc.
Outsourcing BPO to India - The Cost Savings
To addressing our product and Embedded Software submitted at India, But as studies have indicated that for every one dollar invested in India, the value derived by the US economy is between $12-14." They termed outsourcing, outbound services, inbound services, bpo, call center outsourcing and technical support services to India as "irreversible" and said it was a "must have" to improve the Indian and global economy.
Outsourcing BPO to India - Creates Jobs
It will seems the contradictory to say that the migration of jobs from one country to another actually creates jobs in the formers. According to the NASSCOM report, the BFSI sector have saved $6 billion in the last few years and due to these savings have added 125,000 new jobs in this period thus preventing layoffs.
Near by 170 Indian IT companies have their offices in the US and USA states and they employed nearly 60,000 people in the US in 2001. These people paid nearly $810 million in taxes in 2001. Employees of Indian IT firms bought goods and services worth $1.2 billion in the US and paid nearly $300 million as social security in year 2001.
Outsourcing BPO to India - The Value Addition
The NASSCOM study continues to explain the added benefits. BFSI offshoring has resulted in quality and productivity gains of 15-20% and customer satisfaction of almost 85%.
Our bpo outsourcing report gives a striking example of the success of the automobile industry in the US due to outsourcing services. Today, this service industry is the largest in the world and two of the biggest automobile companies at America. This industry has the same number of professionals it did in 1994 as it did in 1974, which is 900,000. At this same time of sales and services in this professional sector grew 20% from 2 million to 2.4 million. Outsourcing gave this industry a competitive edge and opened up opportunities in terms of investing in new equipment and re-engineering processes.
The US steel industry, however, resisted outsourcing and suffered greatly despite several tariffs and quotas.
Outsourcing BPO to India - The Long Term Benefits
Amidst the mounting furor against outsourcing one has to examine things more objectively. In the short term, cost benefits and value addition may not be apparent because of the initial investment involved in training and infrastructure. Also outcries against migration of jobs seem to cement the argument. However, as the NASSCOM report shows, the long term benefits are very powerful. Not only does outsourcing BPO to India allow global companies to avail of some of the best talent and expertise at competitive rates, but it also allows the company to actually save several jobs, which it might have had to lay off otherwise.