Comapny News
04.10.2006 British MP supports Indian BPO industry.this one has all the potential to seriously hinder and affect Indian BPO fortunes.

01.10.2006 BPOs may process 30% US bank deals by 2010industry has the potential to process up to 30 per cent of all US bank transactions by 2010..

01.10.2006 More Aussie cos to outsource work to India.Australia's St George Bank is also planning to transfer jobs to India.
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Inbound and Outbound

 
 
 

Out bound Telemarketing:-

BPO Maestro manages a broad range of outbound telemarketing services for clients across various industry segments with outbound call center. We have the expertise to set up and manage large outbound contact center operations.

We have got a robust infrastructure to manage all kinds of service campaigns for our clients to inbound telemarketing and outbound telemarketing. Our service agents are proficient in handling the calls, from simple welcome calls to calls pertaining to surveys, verifications, lead generation, collections, etc.

The outbound call center is equipped with today's latest software and technology performance. Every call that comes into our outbound call center is handled by a professional customer care representative who has a computer which automatically displays the proper greeting, custom on-screen scripting, product / service description, pricing, help desk, and much more! We are confident our Inbound call center can handle your calls as efficiently as any other company we are put up against, but you'll be hard pressed to find an Inbound Call Center that will provide you with Customer Service superior to our own.

Our outbound call center services or customer care services, let you concentrate your efforts on running your business let our state-of-art outbound call center handle the phones. Whether you need us to answer 100 calls or 10,000, you will find our service to be a professional and cost effective extension of your business. The Customer Service Representatives (CSR) in our Inbound Call Center will always respond to your clients, Customers or prospects in a timely, polite and professional manner.

Inbound Telemarketing:-

BPO Maestro provides offshore contact center solutions to clients across the globe. We utilize and deploy the most sophisticated call processing and telecom systems in the world. Our call routing feature allows the system to instantaneously scan available agents and route calls to the most appropriately skilled agents.

Our operating call centers receive customer calls over dedicated international private leased circuits. We can handle calls relating to various products and provide processes services across industries.

Our inbound center is equipped with today's latest software and technology performance services. Every call that comes into our inbound call center is handled by a professional service provider who has a computer which automatically displays the proper greeting, custom on-screen scripting, product/service description, pricing, help desk, and much more! We are confident our inbound call center can handle your calls as efficiently as any other company we are put up against, but you'll be hard pressed to find an inbound call center that will provide you with customer service superior to our own. Our inbound call center management team is available to you 24 hours a day.

Our Best Inbound Call Center Services and BPO Services Let You Concentrate Your Efforts On Running Your Business or Organization.

Our state-of-art inbound call center used to handle the phones. Whether you need us to answer 100 calls or 10,000, you will find our call center service to be a professional and cost effective extension of your business. The Customer Service Representatives (CSR) in our inbound call center will always respond to your clients, customers or prospects in a timely, polite and professional manner. Let us use our years of experience to help you make your business more successful.
 
Inbound and Outbound Call Center Services We Offer Include:
 
  Outbound Services
 
Market Intelligence Info & Literature Fulfillment
Database Selling Appointment Scheduling
Direct Mail Follow-up Decision Maker Contacts
Lead Generation/ Qualification/ Management Up Sell/Cross Sell Campaigns
Seminar Population Surveys
Product Promotion Customer
Debt Collection    
 
  Inbound Services
 
Appointment Setting Ticket Sales
Order Taking Live Telephone Operators
Catalog Sales Up-Selling / Cross-Selling
Customer Service Direct Response For Web Site
Answering Service Direct Response For Print Ads And All Other Media
Database Management Internet Sales Order Entry
Dealer Locator Service Insurance Claims
General Information Insurance And Employment Verification
Literature Fulfillment Virtual Office Service
Market Research Surveys Taking Credit Card Orders
Membership Applications Reservation Desk
Opinion Surveys Inquiry Service
Overflow / After Hours Lead Generation / Qualification
3rd Party Verification    
 
 
 
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