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More Aussie cos to outsource work to India


MELBOURNE: Close on the heels of Qantas announcing outsourcing services of its IT operations, Australia's St George Bank is also planning to transfer bpo services, outsourcing services and jobs to India. St George is following the lead of Westpac, ANZ, National Australia Bank and Qantas in shifting as many Aussie jobs as it can overseas, media reports said here. The bank has already told 80 workers at its Kogarah collections office that their jobs will be moved to India and more jobs are expected to be axed. Many in the financial services industry are now trying to cut costs by outsourcing back office operations to India. Meanwhile, despite opposition from labour unions, Australian Qantas has said it will go ahead with the plan to move at least 300 IT jobs to India saying skills needed to upgrade its systems are no longer available in Australia.

The Indian companies have been short listed to take over the airline's IT development, maintenance and support bpo services, The chief information officer John Willett was quoted as saying by local radio. "The providers involved in the tender process have the capabilities and depth of expertise that we can no longer source in Australia," he said.

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