Comapny News
04.10.2006 British MP supports Indian BPO industry.this one has all the potential to seriously hinder and affect Indian BPO fortunes.

01.10.2006 BPOs may process 30% US bank deals by 2010industry has the potential to process up to 30 per cent of all US bank transactions by 2010..

01.10.2006 More Aussie cos to outsource work to India.Australia's St George Bank is also planning to transfer jobs to India.
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Research Services

 
 
 

BPO Maestro is a full-service research firm, with experience and skills encompassing a wide range of research activities on bpo research. At BPO Maestro, we have built strong capabilities in the collection, interpretation and analysis of data - both qualitative and quantitative for e-business and market research. We understand how to design studies and questionnaires, how best to get answers and how to correlate seemingly unrelated pieces of information. BPO Maestro has developed considerable domain knowledge in a variety of sectors and industries. Within these our stated areas of focus are outsourcing (BPO and IT), technology and software, insurance and financial services, telecommunications, media and the Internet.

Our bpo company have some expertise in offshoring and outsourcing research processes and tasks, including secondary research, complete report writing, analytics, offshore outsourcing, business intelligence and newsletters. Outsourcing process can helps you to focus on your core business - useing high quality, cost-effective outsourced research and content solutions.

BPO Maestro has put together a range of research outsourcing offshoring and analysis services targeted at knowledge intensive industries of bpo india. We have partnered with research firms to help them derive efficiencies by outsourcing solutions. A clear understanding of the client's business, a structured approach, resources with good analytical capabilities / research experience, extensive use of technology and excellent infrastructure combine to make us the company of choice for research. We built one of the best, and reasonably large, Data Processing teams in India for one of our clients in a very short duration of time.

A subset of the services we offer in Research are:

Customized research: Helps understand market dynamics, provide consumer insights and develop strategies that generate increased sales and profits.

Market Research: This is gathering and analyzing periodic information from a panel of respondents (consumers, industry experts, and so on) to provide exclusive information for marketing, communications, sales, etc. This also involves maintaining the list of respondents, fielding out questionnaire, and tallying results. Marketing research services help develop winning marketing strategies, build stronger brands, improve products, enhance customer loyalty, upgrade advertising, and accelerate new product development.

Equity research/ company reports: The purpose of equity research is to identify money-making opportunities for the clients without exposing them to undue risk. Research extends into every corner of the clients business, supplying invaluable analysis, information, and advice for the clients.

Secondary research/ Internet search: Secondary Research occurs when a project requires a summary or collection of existing data. These secondary sources could include previous research reports, newspaper, magazine and journal content, and government and NGO statistics. Sometimes secondary research is required in the preliminary stages of research to determine what is known already and what new data is required, or to inform research design. At other times, it may make be the only research technique used. A key performance area in secondary research is the full citation of original sources, usually in the form of a complete listing or annotated listing.

Data analysis (charts, number crunching, trend analysis, etc.): The process of systematically applying statistical and logical techniques to describe, summarize, and compare data collected. Data analysis, also called business intelligence, is using software for ad hoc query, reporting and analysis, and supporting strategic decision-making processes with a data warehouse or data mart. Basically it means slicing and dicing your data to figure out how to keep customers and find new ones. It is the processing of marketing research findings to summarize a situation, discover relationships between elements of the information, or to draw conclusions from them.

It is a common observation that 90% of any solution is structuring the organization, scale and scope of the problem. Organizing disparate and chaotic information about emerging technology, markets and customers into meaningful patterns is the essence of our research practice

BPO Maestro research services offers clients one of the broadest and deepest analytical research in the business, covering the full spectrum of emerging technologies and business models. Our clients include CEOs, CIOs, CTOs, CFOs, marketing, and IT professionals. These clients come to us because our business-oriented analysis helps companies better invest and execute.

BPO Maestro research services focus on the following areas:

 
Business and Enterprise Applications
Self-Service and Portals
Mobile/Wireless/RFID
Offshore Outsourcing
IT Infrastructure and Integration
 

Our thought-leading research is refined through state-of-the-art techniques, insights gained on the consulting front lines, and partnerships with leading academic institutions. The research is disseminated through stand-alone best practice reports, industry reports, and books.

Business and Enterprise Applications

The bpo and outsourcing market covered in this practice include enterprise resource planning (ERP), adaptive manufacturing, supply chain management (SCM), business intelligence, product life cycle management (PLM), supplier relationship management (SRM), corporate performance management (CPM), human capital management (HCM) and financials solutions. The research also covers strategies of vendors like SAP, Oracle, Microsoft, Peoplesoft, Invensys, and Siebel Systems.

Each of these areas are continue with consolidation, new vendors, and the development of new technologies and architectures. Some markets are more mature than others, and each reacts differently to evolving customer requirements and emerging technologies to provide business value to end users. Monitoring and understanding change is central to this practice.

Self-Service and Portals

The service markets covered in this practice including the digital product supply chains, e-commerce portals, self-service solutions for employees and customers, B2B portals and service oriented architecture for business such as SAP Netweaver, Microsoft .NET, IBM WebSphere, and Sun Microsystems Java Enterprise System. Each of these areas are continue with consolidation, new vendors, and the development of new technologies and architectures. For each reacts differently to evolving customer requirements and emerging technologies to provide the business value to end users. Monitoring and understanding change is central to this practice.

Business Process Outsourcing

The bpo services covered the market in this practice include the application development and maintenance for outsourcing services, product engineering outsourcing, CRM outsourcing, HR outsourcing, Finance and Accounting (F&A) outsourcing and logistics outsourcing.

Each of these areas are continue with consolidation, new vendors, and the development of new technologies and architectures. Some markets are more mature than others, and each reacts differently to evolving customer requirements and emerging technologies to provide business value to end users. Monitoring and understanding change is central to this practice.

Offshore Outsourcing

The markets covered in this practice include the business models behind the process of offshore outsourcing (Dual Shore, BOT, ODC, GDM), sourcing strategies (vendor selection and country selection), quality methods (CMM, COPC, ISO 9000), value analysis (ROI models), program and project management strategies. The research also covers offshore market trends in India.

Each of these areas are continue with consolidation, new vendors, and the development of new technologies and architectures. Some markets are more mature than others, and each reacts differently to evolving customer requirements and emerging technologies to provide business value to end users. Monitoring and understanding change is central to this practice.

IT Infrastructure and Integration

The IT outsourcing market covered in this practice include on demand computing, scanning, server consolidation, datacenter migration strategies, utility computing, grid computing, blades, Linux, and Open Source strategies.

Each of these areas are continue with consolidation, new vendors, and the development of new technologies and architectures. Some markets are more mature than others, and each reacts differently to evolving customer requirements and emerging technologies to provide business value to end users. Monitoring and understanding change is central to this practice.

 
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